Co-creation in hotel service innovation using smart phone apps : an empirical study
Bijoylaxmi Sarmah, Shampy Kamboj and Zillur Rahman
| Year of publication: |
2017
|
|---|---|
| Authors: | Sarmah, Bijoylaxmi ; Kamboj, Shampy ; Rahman, Zillur |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 10, p. 2647-2667
|
| Subject: | India | Co-creation | Service innovation | Luxury hotel | Smart phone apps | Mobiltelefon | Mobile phone | Hotellerie | Hotel industry | Kundenintegration | Customer integration | Indien | Innovation | Dienstleistungsinnovation | Mobile Anwendung | Mobile application |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-12-2015-0681 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011777136