Co-production of service experiences : insights from the cultural sector
Year of publication: |
2016
|
---|---|
Authors: | Minkiewicz, Joanna ; Bridson, Kerrie ; Evans, Jody |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 30.2016, 7, p. 749-761
|
Subject: | Service-dominant logic | Co-production | Institutional logic | Services marketing | Cultural sector | Value-in-cultural context | USA | United States | Dienstleistungsmarketing | Dienstleistungsmanagement | Service management | Service-Dominant Logic | Kundenintegration | Customer integration |
-
Co-production, interdependence and publicness : extending public service-dominant logic
Alford, John, (2016)
-
Toward a public service management : past, present, and future directions
Hodgkinson, Ian R., (2017)
-
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao, (2019)
- More ...
-
Corporate image in the leisure services sector
Minkiewicz, Joanna, (2011)
-
Retail brand orientation, positional advantage and organisational performance
Bridson, Kerrie, (2013)
-
How do consumers co-create their experiences? : an exploration in the heritage sector
Minkiewicz, Joanna, (2014)
- More ...