Columns - Dispatches From the Front - "Customer value statements" are worthless unless they really mean something to your employees
Year of publication: |
2000
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Authors: | Guaspari, John |
Published in: |
Across the board. - New York, NY, ISSN 0147-1554, ZDB-ID 8623715. - Vol. 37.2000, 4, p. 53-54
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