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Account Management Strategies in B2B Sales : Generating Customer Value and Building Sustainable Business Relationships - Methodology, Processes, Tools
Neeb, Hans-Peter, (2023)
Organisation des Global-Account-Management im Industriegütersektor
Lockau, Ina, (2000)
Leveraging knowledge in global key account management : findings from a benchlearning group project in the industry
Arnold, Martin Patrick, (2001)
An intercultural, interpersonal relationship development framework
Koponen, Jonna, (2021)
Sales managers' perceptions of interpersonal communication competence in leading AI-integrated sales teams
Koponen, Jonna, (2025)
Understanding value creation through digital and in-person communication in solution selling process
Julkunen, Saara, (2022)