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Einsatz der Systemanalyse zur Strukturplanung von Kundendiensten
Behr, Stephan M., (1999)
Cooperative control and optimization
Murphey, Robert, (2002)
A 21st century crisis : relearning some systems lessons
Linstone, Harold A., (2009)
Towards a new framework for evaluating systemic and participative methods
Midgley, Gerald, (2008)
Systems thinking for community involvement in policy analysis
Midgley, Gerald, (2007)
Systemic intervention : philosophy, methodology, and practice
Midgley, Gerald, (2000)