Compensation policy for delivery delay in online retailing
Zhennan Yuan, Jin Qin, Xiaoming Yan, Yugang Yu
| Year of publication: |
2022
|
|---|---|
| Authors: | Yuan, Zhennan ; Qin, Jin ; Yan, Xiaoming ; Yu, Yugang |
| Subject: | Delivery delay | Discriminated compensation policy | Financial compensation | Service recovery measure | Uniform compensation policy | Vergütungssystem | Compensation system | Online-Handel | Online retailing | Theorie | Theory |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12351-021-00687-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013445520