Competing risks for train tickets : an empirical investigation of customer behavior and performance in the railway industry
J. Piening; Thomas Ehrmann; Brinja Meiseberg
| Year of publication: |
2013
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|---|---|
| Authors: | Piening, Jan ; Ehrmann, Thomas ; Meiseberg, Brinja |
| Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 51.2013, p. 1-16
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| Subject: | Competing risks | Two-part pricing schemes | Customer relationship management | Cancellation | Hazard models | Railway traveler behavior | Beziehungsmarketing | Relationship marketing | Preismanagement | Pricing strategy | Konsumentenverhalten | Consumer behaviour | Schienenverkehr | Railway transport | Risiko | Risk |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009734023