Competing risks for train tickets : an empirical investigation of customer behavior and performance in the railway industry
Year of publication: |
2013
|
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Authors: | Piening, Jan ; Ehrmann, Thomas ; Meiseberg, Brinja |
Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 51.2013, p. 1-16
|
Subject: | Competing risks | Two-part pricing schemes | Customer relationship management | Cancellation | Hazard models | Railway traveler behavior | Beziehungsmarketing | Relationship marketing | Schienenverkehr | Railway transport | Preismanagement | Pricing strategy | Deutschland | Germany | Risiko | Risk |
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