Competition, total quality management practices, and performance : evidence from upscale hotels
Year of publication: |
2012
|
---|---|
Authors: | Patiar, Anoop ; Davidson, Michael C. G. ; Wang, Ying |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 17.2012, 2, p. 195-211
|
Subject: | Total quality management (TQM) | Market competition | Departmental performance | Hotels | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Wettbewerb | Competition | Produktqualität | Product quality |
-
The effects of the combination of quality standards on company results in the hotel sector
Ballina, Francisco Javier de la, (2016)
-
Quality certifications in the TripAdvisor era : are they outdated?
Castro-Lopez, Adrian, (2022)
-
Quality certification, performance and size in hotel chains
Pereira-Moliner, Jorge, (2015)
- More ...
-
Chinese leisure tourists : perceptions and satisfaction with Australia
Wang, Ying, (2009)
-
How much does labour turnover cost? : a case study of Australian four- and five-star hotels
Davidson, Michael C. G., (2010)
-
Pre- and post-trip perceptions: an insight into Chinese package holiday market to Australia
Wang, Ying, (2010)
- More ...