Compromise for the complaint : an optimization approach to the ENSC value and the CIS value
Dongshuang Hou, Panfei Sun, Genjiu Xu & Theo Driessen
| Year of publication: |
2018
|
|---|---|
| Authors: | Hou, Dongshuang ; Sun, Panfei ; Xu, Genjiu ; Driessen, Theo S. H. |
| Published in: |
Journal of the Operational Research Society. - London : Taylor and Francis, ISSN 1476-9360, ZDB-ID 2007775-0. - Vol. 69.2018, 4, p. 571-579
|
| Subject: | Cooperative game | optimal compromise value | ENSC value | CIS value | equal maximal complaint property | Kooperatives Spiel | GUS-Staaten | CIS countries | Shapley-Wert | Shapley value | Transferierbarer Nutzen | Transferable utility | Werttheorie | Theory of value | Kundenwert | Customer value | Beschwerdemanagement | Complaint management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/s41274-017-0251-2 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012225731