Computer Work Stations : A Manager’s Guide to Office Automation and Multi-User Systems

1 The work-station concept -- 2 A more sophisticated model -- 3 Some off-the-shelf systems -- 4 The basic integrated computer work station -- 5 Planning for the future: compatibility and expandability -- 6 Setting goals -- 7 Communications/transmissions problems -- 8 What do you really want from your system? -- 9 Proprietary and open systems -- 10 Do-it-yourself systems -- 11 The heart of the system—and of the problem -- 12 Software, standards, and compatibility -- 13 Choosing the hardware -- 14 Interconnection -- 15 Computers, terminals, and work stations -- 16 Printers, plotters, and graphics -- 17 Memory, on-line storage, and disk drives -- 18 Miscellaneous hardware -- 19 Telecommunications -- 20 Software and operating systems -- 21 Ergonomics -- 22 Putting it all together -- Appendix A: Glossary -- Appendix B: Typical software programs available -- Appendic C: On-line -- Appendix D: Other sources -- Appendix E: Bibliography.