Connectivity in service systems : does technology-enablement impact the ability of a service system to co-create value?
Christopher F. Breidbach, Darl G. Kolb, and Ananth Srinivasan
| Year of publication: |
2013
|
|---|---|
| Authors: | Breidbach, Christopher F. ; Kolb, Darl G. ; Srinivasan, Ananth |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 16.2013, 3, p. 428-441
|
| Subject: | connectivity | consulting | technology-enabled value co-creation | qualitative research | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Dienstleistung | Services | Unternehmensberatung | Consultancy services | Service-Dominant Logic | Service-dominant logic | Beziehungsmarketing | Relationship marketing | Dienstleistungsmanagement | Service management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009782106