Consensus politics, Case study: Surrey County Council

Sets out how and why Surrey County Council (UK) has restructured its employment relationship with its employees, focusing on the changes made to the psychological contract. Describes how the views of staff were sought and a consensus built about the employees' expectations of the Council in terms of pay, career development, communication and job security, among other things. Sets out the new deal between the organization and employees which involves a move away from traditional assumptions about the nature of work in local government, most notably in the area of job security.