Construction Delays - Intractable technology and thorny organizational and cultural challenges -- Will customer relationship management ever come together?
Year of publication: |
2001
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Authors: | Engen, John R. ; McMillan, Ken |
Published in: |
Banking strategies : management insights in financial services. - Chicago, Ill. : BAI, ISSN 1049-1775, ZDB-ID 13442399. - Vol. 77.2001, 2, p. 16-23
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Saved in:
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