Consumer emotional intelligence : conceptualization, measurement, and the prediction of consumer decision making
Year of publication: |
2008
|
---|---|
Authors: | Kidwell, Blair ; Hardesty, David M. ; Childers, Terry L. |
Published in: |
Journal of consumer research : JCR ; an interdisciplinary bimonthly. - Oxford : Oxford University Press, ISSN 0093-5301, ZDB-ID 188686-1. - Vol. 35.2008/09, 1, p. 154-166
|
Subject: | Emotion | Kognition | Cognition | Messung | Measurement | Konsumentenverhalten | Consumer behaviour | Prognose | Forecast |
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