Consumer relationship proneness: a reexamination and extension across service exchanges

Janet Turner Parish and Betsy Bugg Holloway

Year of publication:	2010
Authors:	Parish, Janet Turner ; Holloway, Betsy Bugg
Published in:	The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 1, p. 61-73
Subject:	Dienstleistungsmarketing \| Services marketing \| Beziehungsmarketing \| Relationship marketing \| Vertrauen \| Confidence \| Callcenter \| Call centre \| Versicherung \| Insurance \| Gesundheitsversorgung \| Health care \| USA \| United States

Check Google Scholar |

More access options

In libraries world-wide (WorldCat)

In German libraries (KVK)

Which error do you want to report?

Report: URL of this record is broken

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: Addition of an URL to that resource

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: The language(s) of that resource is/are…

Please note: Required language not in the list? Please use comment field

Report: Addition of an identifier to that resource

Report: report typo

Report: Add statement

Report: Add keywords

Please use the commentary box to describe other errors

Would you like to receive a feedback?

Commentary

Please type the code from the image

For general questions please use this address.

Persistent link: https://www.econbiz.de/10003953410

A service of the