Consumers' paradoxical motives of co-creation : from self-service technology to crowd-sourcing platform
Year of publication: |
2023
|
---|---|
Authors: | Wang, Xueqin ; Wong, Yiik Diew ; Liu, Feng ; Yuen, Kum Fai |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 197.2023, p. 1-11
|
Subject: | Co-creation | Working consumer | Crowd-sourcing | Perceived empowerment | Self-service technology | Shared responsibility | Technological paradox | Selbstbedienung | Self-service | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Technischer Fortschritt | Technological change | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction |
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