Control and involvement HR practices in Indian call centres : still searching for answers
Subramaniam Ananthram, Stephen T.T. Teo, Julia Connell, Adelle Bish
| Year of publication: |
2018
|
|---|---|
| Authors: | Ananthram, Subramaniam ; Teo, Stephen T. T. ; Connell, Julia ; Bish, Adelle |
| Published in: |
Asia Pacific journal of human resources : APJHR. - Malden, MA : Wiley, ISSN 1744-7941, ZDB-ID 2089267-6. - Vol. 56.2018, 2, p. 196-215
|
| Subject: | burnout | call centres | human resources | India | job satisfaction | Indien | Callcenter | Call centre | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Arbeitsbedingungen | Working conditions | Burnout |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/1744-7941.12153 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011965584