Corporate information transparency : The synthesis of internal and external information streams

Purpose – The purpose of this paper is to introduce the concept of information transparency in a for‐profit business environment, and explain the importance and relevance of the concept in creating a transparent organization. Design/methodology/approach – Through a review of a sample of the existing literature focusing on transparency, a common theme regarding information was observed. Most research addresses information from a technology/systems perspective not as a basis of creating or modifying corporate strategy. Findings – In a corporate environment, information transparency is reached when internal decision makers receive, at their desktop, the internal and external information necessary to make sound business decisions. The infrastructure and the technology of the computer systems used to deliver the information are not of primary importance to information transparency. Information technology systems are the means of delivery, the importance and value of information transparency is the content of the message and the actions that result from them. Originality/value – This analysis may provide a rationale for the introduction of a new or expanded corporate information service outside the structure of an information technology department.