Creating better governance of offshore services
Judith C. Simon, Robin S. Poston, and Bill Kettinger
| Year of publication: |
2009
|
|---|---|
| Authors: | Simon, Judith C. ; Poston, Robin S. ; Kettinger, Bill |
| Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 26.2009, 2, p. 110-122
|
| Subject: | Corporate Governance | Corporate governance | IT-Dienstleister | IT service provider | Outsourcing | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | USA | United States |