Creating value for customers : designing and implementing a total corporate strategy
William A. Band
| Year of publication: |
1991 ; 1. [Dr.]
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|---|---|
| Authors: | Band, William A. |
| Publisher: |
New York [u.a.] : Wiley |
| Subject: | Kundendienst | Qualitätssicherung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 340 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-471-52593-6 |
| Source: |
Persistent link: https://www.econbiz.de/10004117274