CRM's effect on the customer knowledge creation process and innovation

Seyed Rohollah Hosseini Mehrabadi, Ali Hossein Keshavarzi and Saeed Safari

Year of publication:	2021
Authors:	Mehrabadi, Seyed Rohollah Hosseini ; Keshavarzi, Ali Hossein ; Safari, Saeed
Published in:	European journal of international management : EJIM. - Genève : Inderscience, ISSN 1751-6765, ZDB-ID 2316652-6. - Vol. 16.2021, 3, p. 427-449
Subject:	customer knowledge \| customer relationship management \| innovative product/service \| knowledge creation \| knowledge creation theory \| Wissensmanagement \| Knowledge management \| Beziehungsmarketing \| Relationship marketing \| Innovationsmanagement \| Innovation management \| Innovation \| Wissenstransfer \| Knowledge transfer \| Wissen \| Knowledge \| Kundenintegration \| Customer integration

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