CSR orientation and firm performance in the Middle Eastern and African B2B markets : the role of customer satisfaction and customer loyalty
Year of publication: |
2022
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Authors: | Salam, Mohammad Asif ; Jahed, Mohammed Abu ; Palmer, Todd |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 107.2022, p. 1-13
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Subject: | CSR orientation | Firm performance | Customer satisfaction | Customer loyalty | B2B markets | PLS-SEM | Middle East and Africa (MEA) | Saudi Arabia | Kundenzufriedenheit | Unternehmenserfolg | Corporate Social Responsibility | Corporate social responsibility | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | Saudi-Arabien | Mittlerer Osten | Middle East | Afrika | Africa | Lieferantenmanagement | Supplier relationship management |
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