Cultural differences in hospitality service evaluations : mining insights of user generated content
Chong Guan, Yu-Chen Hung, Wenting Liu
| Year of publication: |
2022
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|---|---|
| Authors: | Guan, Chong ; Hung, Yu-Chen ; Liu, Wenting |
| Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 32.2022, 3, p. 1061-1081
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| Subject: | Aspect-based sentiment analysis | Culture | Hospitality | Platform | Service | User-generated content | Krankenhaus | Hospital | Social Web | Social web | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Kulturelle Identität | Cultural identity | Gastgewerbe | Hospitality industry | Kundenzufriedenheit | Customer satisfaction | Bergbau | Mining |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12525-022-00545-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013463337