Customer-based corporate reputation : introducing a new segmentation criterion
| Year of publication: |
2011
|
|---|---|
| Authors: | Walsh, Gianfranco ; Beatty, Sharon E. ; Holloway, Betsy Bugg |
| Published in: |
Reputation Management. - Berlin : Springer, ISBN 3-642-19265-3. - 2011, p. 151-161
|
| Subject: | Firmenimage | Corporate reputation | Marktsegmentierung | Market segmentation | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry | USA | United States |
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