Customer driven project management : a new paradigm in total quality implementation
Year of publication: |
1994
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Authors: | Barkley, Bruce ; Saylor, James H. |
Publisher: |
Boston, Mass.[u.a.] : McGraw-Hill |
Subject: | Projektmanagement | Qualitätsmanagement | Kundenmanagement |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S., (2005)
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Drivers of customer satisfaction and relationship quality in system delivery projects
Haverila, Matti Juhani, (2013)
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Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D., (2011)
- More ...
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Customer-driven project management : building quality into project processes
Barkley, Bruce, (2001)
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TQM simplified : a practical guide
Saylor, James H., (1996)
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Saylor, James H., (1992)
- More ...