Customer Experience Management in Retailing: An Organizing Framework
| Year of publication: |
2009
|
|---|---|
| Authors: | Grewal, Dhruv ; Levy, Michael ; Kumar, V. |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 4108024. - Vol. 85.2009, 1, p. 1-15
|