Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Yu-Chih Huang, Chun-Chu Bamboo Chen and Mingjie Jessie Gao
| Year of publication: |
2019
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|---|---|
| Authors: | Huang, Yu-Chih ; Chen, Chun-Chu ; Gao, Mingjie Jessie |
| Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 36.2019, 5, p. 595-611
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| Subject: | autonomy | experience | life satisfaction | loyalty | positive emotions | Wellness spa | Zufriedenheit | Satisfaction | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Emotion | Lebensqualität | Quality of life | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10548408.2019.1604293 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012179446