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Defining and measuring customer value : some reflections and new perspectives
Gallarza, Martina G., (2023)
Customer churn prediction for commercial banks using customer-value-weighted machine learning models
Wu, Zongxiao, (2021)
Creating customer value through omnichannel service delivery : a study of the French insurance market
Dalla Pozza, Ilaria, (2024)
Introduction to modern banking technology and management
Ravi, Vadlamani, (2011)
Advances in banking technology and management : impacts of ICT and CRM
Ravi, Vadlamani, (2008)
Data Mining using Advanced Ant Colony Optimization Algorithm and Application to Bankruptcy Prediction
Arora, Vishal, (2013)