Customer perceptions of service dimensions: cross-cultural analysis and perspective
| Year of publication: |
2006
|
|---|---|
| Authors: | Cunningham, Lawrence F. ; Young, Clifford E. ; Lee, Moonkyu ; Ulaga, Wolfgang |
| Published in: |
International marketing review. - Bradford : Emerald, ISSN 0265-1335, ZDB-ID 8597674. - Vol. 23.2006, 2-3, p. 192-210
|