Customer preferred channel attributes in multi-channel electronic banking
| Year of publication: |
2007
|
|---|---|
| Authors: | Laukkanen, Tommi |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 35.2007, 5 (1.5.), p. 393-413
|