Customer satisfaction as intervening between use Automatic Teller Machine (ATM), Internet Banking and quality of loyalty (case in Indonesia)
Indrayani, Chablullah Wibisono, Sanni Aritra & Iskandar Muda
| Year of publication: |
2019
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|---|---|
| Authors: | Indrayani ; Wibisono, Chablullah ; Aritra, Sanni ; Muda, Iskandar |
| Published in: |
International journal of financial research. - Toronto : Sciedu Press, ISSN 1923-4023, ZDB-ID 2611282-6. - Vol. 10.2019, 6, p. 54-66
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| Subject: | automatic teller machine | internet banking | service quality | customer satisfaction | customer loyalty | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Beziehungsmarketing | Relationship marketing | Indonesien | Indonesia | Konsumentenverhalten | Consumer behaviour | Internet |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.5430/ijfr.v10n6p54 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012304449