Customer satisfaction as mediating role in Telecom sector : with special reference to DSL service
S. Rajeswari, Yarlagadda Srinivasulu and S.Thiyagarajan
| Year of publication: |
April-June 2016
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| Authors: | Rajeswari, S. ; Srinivasulu, Yarlagadda ; Thiyagarajan, S. |
| Published in: |
GITAM journal of management : a quarterly publication of GITAM Institute of Management. - Visakhapatnam, ISSN 0972-740X, ZDB-ID 2813773-5. - Vol. 14.2016, 2, p. 181-194
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| Subject: | Broadband | Telecommunication | Service Quality | Customer Satisfaction | Customer Loyalty | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Beziehungsmarketing | Relationship marketing | Telekommunikation | Telecommunications | Breitbandkommunikation | Broadband communications | Telekommunikationspolitik | Telecommunications policy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011656371