Customer satisfaction of bicycle sharing : studying perceived service quality with SEM model
Zhiying Zhou and Zuopeng (Justin) Zhang
| Year of publication: |
2019
|
|---|---|
| Authors: | Zhou, Zhiying ; Zhang, Zuopeng |
| Subject: | Bicycle sharing | customer satisfaction | perceived service quality | structural equation modeling (SEM) | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Konsumentenverhalten | Consumer behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13675567.2018.1513468 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012203865