Customer service and support : implementing effective strategies
Colin G. Armistead ; Graham Clark
| Year of publication: |
1992
|
|---|---|
| Authors: | Armistead, Colin G. ; Clark, Graham |
| Publisher: |
London : Pitman |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 290 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-273-03273-9 |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10004133276