Das ABC des Call-Center-Management : die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice
Günter Greff; Jan Peter Kruse
| Year of publication: |
1999
|
|---|---|
| Authors: | Greff, Günter ; Kruse, Jan Peter |
| Publisher: |
Wiesbaden : Gabler |
| Subject: | Telefonverkauf | Unternehmen | Callcenter | Telemarketing | Management |
| Description of contents: | Table of Contents [external.dandelon.com] ; Description [swbplus.bsz-bw.de] |
| Extent: | 150 S Ill 21 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Wörterbuch |
| Language: | German |
| Notes: | kart. : DM 48.00 |
| ISBN: | 3-409-11424-6 |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001376247