Data synchronisation and cost reduction using api in customer relationship management

Željko Tomić, Mhailo Jovanović

Alternative title:	Sinhronizacija podataka i smanjenje troškova upotrebom razvojnog okruženja u sistemu za upravljanje odnosima sa potrošačima
Year of publication:	2016
Authors:	Tomić, Željko ; Jovanović, Mhailo
Published in:	Megatrend revija. - Beograd : [Verlag nicht ermittelbar], ISSN 1820-3159, ZDB-ID 2710067-4. - Vol. 13.2016, 3, p. 243-262
Subject:	ERP \| CRM \| interface-IFACE \| web services \| API-Application \| Programming Interface \| business processes \| DBMS \| databases \| Beziehungsmarketing \| Relationship marketing \| ERP-System \| ERP system \| Digitale Dienste \| Web-based service \| Prozessmanagement \| Business process management \| Datenbank \| Database

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