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Technical tools for the new services
(1986)
A service practice approach : people, activities and information in highly collaborative knowledge-based service systems
Kieliszewski, Cheryl A., (2010)
Messbarkeit integrierter Dienstleistungsprozesse
Baust, Andrea, (2005)
Special issue on system dynamics : emergence, reinforcement, adaptation and traps
Bendoly, Elliot, (2015)
Stumbling towards sustainability : why organizational learning and radical innovation are necessary to build a more sustainable world - but not sufficient
Sterman, John D., (2015)
The growth of knowledge : testing a theory of scientific revolutions with a formal model
Sterman, John D., (1985)