Decoding the information quantity-quality paradox : how eWOM volume influences consumption value uncertainties
Year of publication: |
2024
|
---|---|
Authors: | Bang, Dohyung ; Jang, Soocheong (Shawn) |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 120.2024, Art.-No. 103769, p. 1-14
|
Subject: | Big data | Consumption value | Customer uncertainty | eWOM | Information overload | Information polarity | Konsumentenverhalten | Consumer behaviour | Informationsverhalten | Information behaviour | Virales Marketing | Viral marketing | Big Data | Risiko | Risk | Informationswert | Information value |
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