Delivering ‘effortless experience’ across borders: Managing internal consistency in professional service firms
| Year of publication: |
2009
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|---|---|
| Authors: | Segal-Horn, Susan ; Dean, Alison |
| Published in: |
Journal of world business : JWB. - Greenwich, Conn. [u.a.] : JAI Press, ISSN 1090-9516, ZDB-ID 13823073. - Vol. 44.2009, 1, p. 41-50
|