Design and development of modified service failure mode and effects analysis model
Year of publication: |
2007
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Authors: | Jegadheesan, C. ; Arunachalam, V. P. ; Devadasan, S. R. ; Srinivasan, P. S. S. |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 3.2007, 1, p. 111-126
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