Designing e-government services: Key service attributes and citizens’ preference structures
| Year of publication: |
2012
|
|---|---|
| Authors: | Venkatesh, Viswanath ; Chan, Frank K.Y. ; Thong, James Y.L. |
| Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 30.2012, 1, p. 116-134
|