Designing effective operations : balancing multiple business objectives using simulation models
| Year of publication: |
2013
|
|---|---|
| Authors: | Cassidy, Stephen A. ; Wynn, David C. |
| Published in: |
Transforming field and service operations : methodologies for successful technology-driven business transformation. - Heidelberg : Springer, ISBN 978-3-642-44969-7. - 2013, p. 31-46
|
| Subject: | Organisationale Ambidextrie | Ambidextrous organization | Kundenservice | Customer service | Entscheidung | Decision | Simulation | Komplexitätsmanagement | Complexity management |
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