Designing Performance Management Systems for Total Quality Implementation

Based on recently proposed principles of total quality management (TQM), takes a system‐oriented perspective with regard to the design of performance management systems in organizations. The underlying premiss of this orientation is that methods for managing individual and group performance must be compatible with continuous improvement efforts and customer‐based TQM strategies.

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Year of publication:	1994
Authors:	Waldman, David A.
Published in:	Journal of Organizational Change Management. - MCB UP Ltd, ISSN 1758-7816, ZDB-ID 2020442-5. - Vol. 7.1994, 2, p. 31-44
Publisher:	MCB UP Ltd
Subject:	Employees \| Implementation \| Management \| Organizational behaviour \| Performance appraisal \| Performance management \| Rewards \| Teamwork

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09534819410056113 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014891443