Determinants of customers' satisfaction in the Nigerian aviation industry using Analytic Hierarchy Process (AHP) model
Year of publication: |
2014
|
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Authors: | Oghojafor, Ben Akpoyomare ; Adekoya, Adebola Glorious |
Published in: |
Acta Universitatis Danubius / Oeconomica. - Galati : Ed. Universitaria Danubius, ISSN 2065-0175, ZDB-ID 2543389-1. - Vol. 10.2014, 4, p. 107-126
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Subject: | analytic hierarchy process | customers satisfaction | aviation industry | Nigeria | AHP-Verfahren | AHP approach | Kundenzufriedenheit | Customer satisfaction | Luftverkehr | Air transport | Fluggesellschaft | Airline | Luftfahrtindustrie | Aerospace industry |
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