Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu, Vinh Ho Ngoc, Tuan Tran Minh and Giang Nguyen Binh
| Year of publication: |
2023
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| Authors: | Nguyen Thi Thu Ha ; Vinh Ho Ngoc ; Tuan Tran Minh ; Binh Giang Nguyen |
| Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 44.2023, 2, p. 249-267
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| Subject: | aspect, criteria | Vietnamese hotel | online booking | word2vec | probability | hotel quality | online reviews | Hotellerie | Hotel industry | Vietnam | Viet Nam | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Bewertung | Evaluation | Online-Marketing | Internet marketing | Personalisierung | Personalization | Kundenzufriedenheit | Customer satisfaction | Social Web | Social web | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBIS.2023.134952 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014437130