Determining Optimal Employee Schedules Through Use Of The First Period Principle
|Year of publication:||
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 35.1993, 1, p. 26-28
Worth the Wait - How does a service operation manager balance customer waiting times with staff idle times? Graphical analysis of queuing operations offers a simple method to track customer arrivals and departures, and this can form a rational basis for setting staffing schedules
Browne, Jim, (1999)
Goggin, Kate, (2000)
Ferguson, Neil, (2001)
- More ...