Determining satisfaction through customer-perceived service quality and value : evidence from Ethiopian telecommunications
Rakshit Negi
Year of publication: |
2010
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Authors: | Negi, Rakshit |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 7.2010, 3, p. 333-350
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