Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Manuel Rodríguez Díaz and Tomás F. Espino Rodríguez
| Year of publication: |
July 2018
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|---|---|
| Authors: | Rodríguez-Díaz, Manuel ; Espino Rodríguez, Toms F. |
| Published in: |
Journal of vacation marketing : an international journal. - London : Sage, ISSN 1356-7667, ZDB-ID 1352663-7. - Vol. 24.2018, 3, p. 261-274
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| Subject: | Lodging | online customer review | online reputation | online tourism database | perceived value | service quality | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Reputation | Datenbank | Database | Online-Handel | Online retailing | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing | Firmenimage | Corporate reputation | Tourismus | Tourism | Digitale Dienste | Web-based service | Konsumentenverhalten | Consumer behaviour | Gastgewerbe | Hospitality industry | Internet |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1356766717706103 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011912209