Developing a public sector scorecard : achieving breakthrough results in service delivery and performance
Year of publication: |
2003
|
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Authors: | Creelman, James ; Harvey, David |
Publisher: |
London : Business Intelligence Limited |
Subject: | Öffentlicher Sektor | Leistungsbewertung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | XVIII, 200 S. : graph. Darst. |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Parallelausg. auch als CD-ROM erschienen |
ISBN: | 1-903920-34-5 |
Classification: | Personalwesen ; Organisation staatlicher Einrichtungen, Management staatlicher Einrichtungen |
Source: |
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