Developing and testing a multi‐dimensional knowledge management model on Slovenian SMEs

Purpose – The purpose of this paper is to use a structural equation modelling technique to verify a theoretically proposed model of knowledge management (KM). Design/methodology/approach – Existing studies on KM were reviewed and their limitations were identified. Mailed structured questionnaire data for this study were collected from small‐ and medium‐sized enterprises (SMEs) in Slovenia (168 usable responses). Exploratory and confirmatory factor analysis with structural equation modelling was used to estimate the model. Findings – The hypothesis on the multidimensionality of KM model were mainly supported. Research limitations/implications – The study is limited to Slovenian SMEs, but can be generalised to other regions. The study offers important contributions for research (KM construct) and for practice (improvements in SME KM). Practical implications – KM can have beneficial effects on the firm's growth and profitability. The findings can be used to guide entrepreneur in efficient management of different dimensions of knowledge. Originality/value – This study proved latent elements of KM model in SME. It gives valuable information, which hopefully will help SMEs to respect more the meaning of knowledge and KM.